HKN Software.
HKN Software LLC · Tennessee

ClearPath CRM

Built for the way food gets to the shelf.

ClearPath is a customer relationship and field execution system for food brokerage and wholesale distribution. It was written inside the channel it serves, not adapted to it afterward, and it runs in production today at a wholesale distributor.

Store audits Route & account management Program compliance Mobile, offline capable

What it does

The work the channel actually runs on

Most CRMs are built for one industry and sold to every other one. ClearPath starts from the real shape of distribution work — the store visit, the route, the program, the order cadence — and keeps the record of it in one place.

Store audits

Capture position, facings, shelf price, competitors and photos from the phone. The next person to walk that store sees what the last one found, what they fixed, and what is still open.

Program compliance

Tag the items that make up a program, then see not just how many a store is missing but which — across one chain, one market, or everywhere you call on.

Accounts and pipeline

Wholesalers, warehouses, retailers and their locations in a real hierarchy, with order cadence watched automatically so a quiet account surfaces before it is lost.

Field scheduling

Tasks that schedule themselves around hard dates and existing meetings, reflow when a day gets away from you, and roll up so a manager can see what is stuck.

Reporting that aggregates

Audit and sales data sliced by region, chain, category, item or rep — so a problem seen in one store can be recognized as a problem in two hundred.

Works without signal

The back cooler of a rural store is not a connectivity problem. Visits are captured offline and sync when service returns, without losing a day's work.

How it is built

One client, one installation

How we work

Scoped first, then built

ClearPath is not sold by the seat from a website. Every installation begins with a paid assessment, because a fixed price is only honest once the work is understood.

Step 01

Fit & scope

Discovery sessions, current-process documentation, a data audit and an integration inventory — ending in a written fixed-price proposal.

Step 02

Build and migrate

Configuration, any custom work the proposal names, and migration of existing records from the system being replaced.

Step 03

Train and go live

Live training, recorded for the people who join later, then a cutover date and close attention through the first weeks.

Step 04

Host and support

Hosting, backups, monitoring, security updates and ongoing support on a flat monthly or annual fee. No per-seat licences and no metered AI billing.

About

Written by someone who calls on stores

HKN Software LLC is a Tennessee limited liability company founded by Wes Bunch, who has spent his career in wholesale food distribution and still works in it.

ClearPath began because the available systems did not fit the work. Boards and pipelines designed for software sales do not describe a route, a planogram or a spoilage problem, and the cost of forcing them to grew every year. What started as a better way to run one team became a product when other people in the channel recognized their own problems in it.

The practical consequence is that the person who scopes an installation, builds it, trains your team and answers the phone afterward is the same person — and already knows what a best-in-class set is supposed to look like.

Contact

Start with a conversation

If you run a brokerage, a distributorship or a sales organization in the food channel and want to see whether ClearPath fits, get in touch directly.

Email
wes@hknsoftware.com
Telephone
(615) 914-0683
Mailing address
116 Agnes Rd, Ste 200
Knoxville, TN 37919